Prologue’s Privacy Policy


Privacy Policy

Last updated: JULY 9, 2019

This Privacy Policy tells you how we collect, use, and share information, including Personal Information on the website (the Site) owned by Prologue Theatre that links to this document, effective as of the date posted above. By using the Site and submitting information you agree to the terms of this Policy. For the purposes of the EU General Data Protection Regulation 2016/679 (the “GDPR”) the data controller is Prologue Theatre, whose registered office is at 3100 Clarendon Blvd Suite 200, Arlington, VA 22201.

“Personal Information” is any information that enables us to identify you, directly or indirectly, such as your email address, name, shipping and billing address, telephone number, company name, any form of identification number or one or more factors specific to your physical, physiological, mental, economic, cultural or social identity.

Information collected and how it is used

We automatically collect information when you visit the Site including your device's IP address, and basic statistics about how you use the Site.

We collect Personal Information that you submit when visiting the Site including registration information (your name, email address, postal address, telephone number, etc.), contact information if you sign up for our newsletter or contact us with an inquiry (email address, telephone number), or other information as needed to provide particular programs or services (e.g., maps to venue location).

We store your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically and reasonably feasible to remove it.

We use the collected Personal Information for our legitimate business and operational interests and to improve our programs and services in support of our mission, for example:

  • To respond to your requests or inquiries,

  • To enhance your experience with Prologue Theatre,

  • To communicate with you about our services, events and other opportunities related to Prologue Theatre or our mission,

  • To identify you or to authenticate your identity,

  • To monitor and improve the use and satisfaction of Site users,

  • To conduct research and analysis, and

  • To expand our services and outreach.

We use your Personal Information according to the terms of the Privacy Policy in effect at the time of our use. We will process your Personal Information where (1) you have provided your consent which can be withdrawn at any time, (2) where the processing is necessary for the performance of a contract to which you are a party, (3) where we are required by law, (4) where processing is required to protect your vital interests or those of another person, or (5) where the processing is necessary for the purposes of our legitimate commercial interests, except where such interest are overridden by your rights and interests.

Technical Information

We may collect information about how you connect (such as browser type and version, operating system, IP address, device type, time zone setting and Internet domain), the pages you viewed or searched for, page times, download errors, duration of page visit, page interaction information and any phone number used to call our customer service number, and location information (with your permission). We do not treat this information as Personal Information, except where the information can identify you when associated with other Personal Information we hold or where we are required to do so under applicable law.

Access from Outside the United States

Prologue Theatre stores data on servers located in the United States. Your Personal Information will be processed by us in the United States where laws regarding data protection may be less stringent than those in other countries. By using Prologue Theatre’s services and by allowing us to collect information about you all users, including without limitation users in Canada and the European Union, fully understand and unambiguously consent to the collection, transfer, processing and storage for any Personal Information as described in this Privacy Policy.


Yes we use Cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we may use cookies to help us remember and process items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
We use cookies to:

  • Keep track of advertisements.

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

Your use of our Site will be deemed to be your consent to the placement of cookies on your computer or other devices. If you prefer not to receive cookies through our Site, you can set your browser to either reject all cookies, to allow only “trusted” websites to set them, or to accept only those cookies from those sites you are currently on. Unless you have adjusted the setting of your browser so that it will refuse cookies, our system may issue cookies when you log on to our Website. If your browser is set to reject cookies, or if your browser notifies you that you are about to receive a cookie and you reject it, then your use of the Website may not be as efficient as it would be if the cookie were enabled, and some parts of the Website may not work at all.

How we handle sensitive information

Our policy is not to store sensitive information except when it is necessary to do so.

When sensitive information must be transmitted over the internet, such as when we send a credit card number to our payment processing vendor, it is transmitted over encrypted channels, making it much more difficult for an attacker to intercept and steal.

Children's privacy

The Sites are neither designed nor intended to be attractive for use by children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are under 13 please do not submit any information to us.

Accessing your information and your choices

  1. Transactional emails are specific to you and your relationship with Prologue Theatre. They include things like purchase receipts, program notifications, and show reminders.

  2. Bulk emails are sent to many individuals at the same time. They include things like our weekly updates, short term ticket sales promotions, and other periodic newsletters.

You can choose not to receive bulk emails from us by "unsubscribing" using the instructions in any such email you receive from us.

You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites. If you block cookies, however, you won't be able to login to the Sites and certain other features may not function as well.

Sharing your information with third-parties

Your privacy is important to us. We will never share your personal information with advertisers or other third-parties, with certain limited exceptions:

  1. We may share aggregated or anonymous information that does not identify you with third parties. For example, we may disclose the number of visitors to the Website or the number of people who have downloaded a particular document.

Donor information

Prologue Theatre does not sell, trade, or share our donors' personal information with any other organizations or vendors, nor do we send donor mailings on behalf of other organizations, without the donor's consent.

Your California privacy rights

California residents are permitted by California law to request information about the manner in which we share certain categories of information with others for their marketing purposes. Please email us at to request this disclosure. (Note that the state of California requires that we post this notice. We love Californians, but we will happily extend the same courtesy to anyone, whether or not the person is a resident of California!)

Your European Privacy Rights

For Individuals Within The EEA Only. Under the GDPR, in certain circumstances, you have the right to: (a) request access to any Personal Information we hold about you and related information, (b) obtain without undue delay the rectification of any inaccurate Personal Information, (c) request that your Personal Information is deleted provided the Personal Information is not required by Prologue Theatre for compliance with a legal obligation under European or Member State law or for the establishment, exercise or defense of a legal claim, (d) prevent or restrict processing of your Personal Information, except to the extent processing is required for the establishment, exercise or defense of legal claims; and (e) request transfer of your Personal Information directly to a third party where this is technically feasible.

In addition, where you believe that Prologue Theatre has not complied with its obligation under this Privacy Policy or European law, you have the right to make a complaint to an EU Data Protection Authority.


The Sites contain links to other websites not owned or controlled by Prologue Theatre. Hopefully, it is obvious that we, Prologue Theatre, are not responsible for the contents or privacy practices of such sites. You should read their privacy policies before submitting any information to them.

About Adroll

As you browse and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement with an updated effective date so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact Information

If you have any questions about this privacy policy or our data collection and use practices, please contact us.